The rise in customer resources, technology improvements, escalating grid costs, and environmental imperatives are driving the transformation of the energy sector in the United States. At the Keystone Energy Conference, Richard Sedano examined the motivating factors behind reform activities in eight states across the country. While climate change mitigation, resilience, and rate design build a common thread in this trend, nearly every state is currently considering reforms of some kind. Where to start? Regulators seeking best practices will want to consider demand response, utility performance, vulnerable customers, defining the role of the utility, securing access for distributed resources, and other keys to reform.